In Short:

Project Puppy Love believes that you have the right to return any puppy for any reason. If you are not happy with your puppy we will take him/her back and even nurse them back to health.   

We do not hide our policy in the small print. When you buy any fostered puppy from Project Puppy Love you become part of our customer family and you will be treated as such. You have 30 days to return the puppy with a 100% money back guarantee no questions asked.   After the 14 days are up we will be happy to take the puppy back and rehome it but we do not guarantee your money back only the amount we are able to retrieve.

We will even be happy to come and pick the puppy up from your home, wherever that may be.  


If you need to exchange any product for the same item, send us an email at or text/call 423 503 5292.